Please read carefully the terms and conditions below before using this website

1-Website Use Terms:

Our website and all the documents included in it are governed by these terms. You may use our website http ———by taking these terms into consideration. This includes accessing, browsing or receiving consultations through our website.

We recommend printing a copy of these terms for future reference.

By using our website, you confirm that you accept these terms of use and that you agree to comply with them. Our platform helps you connect with accredited and registered therapists. You will be dealing with the therapist you select, and our role is merely a facilitator.

If you do not agree to these terms of use, you must not use our website.

The psychotherapists and dietitians registered on our platform are all regulated by one or more of the following regulators:

• Registered Place/ Country and the Council Group
• Psychological Society
• Association for Counseling and Psychotherapy
• Association for Behavioral and Cognitive Psychotherapies
• Council for Psychotherapy
• The Health and Care Professions Council
• Psychoanalytic Council
• The names of Association / of university etc…

2- Amendments of these Terms

We may revise these terms of use at any time by amending this page.

We advise you to check this page frequently to be updated on any changes we make as they are binding on you.

3- Amendments of our Website

We may update or change the content of this website at any time. However, please note that any of the content may be out of date at any given time, and we are not legally bound to update it.

We do not guarantee that our website or its content will be free from errors or omissions.

4- Accessing our Website

Accessing our website is free of charge; however, the online consultations provided by third party software, such as Skype, are not for free.

Our website or any content in it might not be always available or might be interrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our website without a prior notice. We will not be liable – for any reason – when our website is unavailable at any time or for any period except in relation to a pre-arranged online psychotherapy services. Under these circumstances we will find a reasonable solution or arrange an alternative consultation. In the event that a mutually agreed consultation cannot be arranged, our liability will be limited to the amount paid in advance in respect to the online consultation services.

You are responsible for making all necessary arrangements to have access to our website.

Please note that you are also responsible of ensuring that all persons who access our website through your internet connection are aware of these terms of use and other applicable terms and conditions that comply with them.

5- No reliance on free information

The free content found on our website or on our social media platforms (especially the free guides) serves as general information only. This means that it does not serve as an advice that you can rely on or as a diagnosis tool. You must seek professional or specialist advice before taking, or refraining from, any action based on the free content published on our website. Although we make continuous efforts to update the information on our website, we have no representations, warranties or guarantees -whether express or implied – that the content on our website is accurate, complete or up-to-date.

6- Limitation of our Liabilities

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by the English law.

Each therapist provides services under their own terms and conditions and those terms will govern the relationship between you and your therapist.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

Use of, or inability to use, our site; or

Use of or reliance on any free content displayed on our site.

• If you are a business user, please note that in particular, we will not be liable for:

Loss of profits, sales, business, or revenue; business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide our website for domestic and private use. You agree not to use our website for any commercial or business purposes, and we are not liable to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We are not responsible for the content of websites linked on our site. Such links should not be interpreted as endorsement by us. We will not be liable for any loss or damage that may arise if you use them.

7- Uploading content to our website

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with any person through our site, you must comply with the content standards set out in our Acceptable Use Policy.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such content for any purpose.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our website constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our website.

We have the right to delete any posting you make on our website if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.

The views expressed by contributors on our website do not necessarily represent our views or values.

8- Viruses

We do not guarantee that our website will be free or secured from any bugs or viruses.

You are responsible for configuring your information technology, computer programs and platform in order to access our website. You should use your own virus protection software.

You shall not misuse our website by introducing on purpose any viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You shall not attempt to gain unauthorized access to our website, the server on which our website is stored or any server, computer or database connected to our website. You shall not attack our website via a denial-of-service attack or a distributed denial-of service attack. Upon breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

9- Linking to our website

You may link to our website, provided you do that in a fair and legal way that does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

Our website must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

If you wish to make any use of content on our website other than that set out above, please contact us immediately.

Third party links and resources in our website where our website contains links to other sites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those websites or resources.

10- Applicable Law

If you are a consumer, please note that the terms of use, its subject matter and its formation, are governed by the English law. We both agree that the courts of England and Wales will have non-exclusive jurisdiction.-

If you are a business entity, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by the English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

11- Prohibited Uses

You may use our website only for legal purposes. You may not use our website:

• In any way that breaches any applicable local, national or international law or regulation.
• In any way that is illegal or fraudulent, or has any illegal or fraudulent purpose or effect.
• For the purpose of harming or attempting to harm minors in any way.
• To send, receive, upload, download, use or re-use on purpose any material which does not comply with our content standards, as more particularly set out below.
• To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam).
• To transmit on purpose any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

Not to reproduce, duplicate, copy, or re-sell any part of our website.

Not to access without authority, interfere with, damage or disrupt:

Any part of our website;

Any equipment or network on which our site is stored;

Any software used in the provision of our site;

Any equipment or network or software owned or used by any third party.

12-Interactive services

We may from time to time provide interactive services on our website, including, without limitation, online consultations (interactive services).

Upon providing any interactive service, we will give clear information about the kind of service offered and the form of moderation used if it is moderated.

We will do our best to assess any possible risks for users (especially children) from third parties upon using any interactive service provided on our website. We will decide in each case whether it is appropriate to use moderation of the relevant service (including the kind of moderation to be used) in the light of those risks. However, we are not obliged to oversee, monitor or moderate any interactive service we provide on our website beyond the minimum levels set out by our regulators. We expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parents or guardian. We advise parents who permit their children to use an interactive service to communicate with their children about their online safety, as moderation is not fool proof. Minors who are using any interactive service should be aware of all the potential risks linked to it.

13- Suspension and Termination

We will determine, in our discretion, whether there has been a breach of this Acceptable Use policy when using our website. When a breach of this policy occurs, we may take such action as we deem appropriate.

Failure to comply with this Acceptable use policy constitutes a material breach of the Terms of use upon which you are permitted to use our website, and it may result in taking all or any of the following actions:

• Immediate, temporary or permanent withdrawal of your right to use our website.
• Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
• Issue a warning to you.
• Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
• Further legal actions against you.
• Disclosure of such information to law enforcement authorities, if deemed necessary.

We exclude liability for actions taken in response to breaches of this Acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

14- Changes to the Acceptable Use policy

We may revise the Acceptable Use policy at any time by amending this page. You have to check this page frequently to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this policy may also be superseded by provisions or notices published elsewhere on our website.

15- Information about use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website. It also allows us to improve our website. By continuing to browse the website, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

The Strictly Necessary cookies: they are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make online payments.

The Analytical/performance cookies: they allow us to recognize and count the number of visitors and see how visitors move around our website while using it. This helps us improve the way our website works by ensuring that users are finding what they are looking for easily.

The Functionality cookies: they are used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences.

The Targeting cookies: they record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it be more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties, including but not limited to, advertising networks and providers of external services like web traffic analysis services may also use cookies, over which we have no control. These cookies are likely to be analytical/performance or targeting cookies.

You may block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or some parts of our website.

Except for essential cookies, all cookies will expire after a few days; the precise period depends on your browser settings.

Get Healing LTD is the proprietor or licensee ‘rights holder’ of all the intellectual property rights in relation to this website and its content, including but not limited to copyright, trade and brand names, trademarks and get-up. If no permission is given by us to the use of any of them, such use may constitute an infringement of our rights.

All other trademarks, brand names, product names and titles, copyrights and other intellectual property rights used in this website are trademarks, brand names, product names, copyrights or other intellectual property rights of their respective rights holders. Permission to reproduce such material shall be obtained from the relevant rights’ holders concerned.

No part of this website may be translated, reprinted or reproduced or utilized in any form either in whole or in part by any electronic, mechanical or other means, currently known or invented in the future, including photocopying and recording, or any information storage and retrieval system, without prior permission in writing from us except in accordance with the Copyright, Designs and Patents Act 1988; the permitted use includes:

The infrequent printing or downloading of extracts to a local hard disk is for reasonable personal noncommercial research use only; and an acknowledgement that we are the owner of the work in any copies made or extracts taken.

This website may be linked to another website providing the requirements of our Terms of website use are complied with.

The written contents of this website are intended to be a general guide and cannot be a substitute for professional advice, such as a face-to-face or online consultation. We do not accept any responsibility for loss incurred to any person or business by the material contained in this website.

16- Our Liability

All of our therapists work for themselves and are subject to the regulations of the relevant regulating bodies. Every therapist has their own set of rules and regulations, and whatever therapeutic agreement you make with your therapist will be between the two of you.

—- website only provides administrative services and acts as a platform for counseling. Any loss or damage resulting from contact or work with the therapist will not be accepted as responsibility by ————————. Any complaint against the therapist should first be brought up with them, and if required, it should be escalated to the appropriate member organization.

https://www.bannacare.com is a website operated by ———— (“We”). We are registered in

This website is governed by

Intellectual property notice

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